So whether you’re waking up in the morning or getting out of a meeting or getting off an airplane, when you check Slack, there could be this virtual chief of staff waiting for you, ideally with a near-perfect list of those things that are important to you. And with implicit and explicit feedback from you, it would recommend a small number of things that seem most important at the time. You could imagine an always-on virtual chief of staff who reads every single message in Slack and then synthesizes all that information based on your preferences, which it has learned about over time. The computers will do it all people can just communicate the way they would normally communicate.
The third is trying to make sense of the whole corpus and have that improve over time, ideally in a way that doesn’t require any manual input.
The second category is proactive recommendations or alerts. Most companies use some jargon or code names, which can be confusing, especially when you first arrive. There’s also a more general kind of search, like learning about a topic. Basic keyword search, which is when people know that something exists and they want to find one specific thing.
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